Converting Visitors to Buyers

You’ve worked hard at creating your web site. It is now complete, live for everyone to see, and now you need to do some business. You want the site to pay for itself and become a benefit for your business. So you’ve worked equally hard to get people to the site, bring it into the public eye and make it visible to the world. However, all the traffic to your site means nothing if you aren’t converting those visitors to actual paying customers.

How do you accomplish this? Through a process called conversion. Conversion is the process by which you take browsers, or viewers, and turn them into a customer; someone who pays for your goods and/or services. Your conversion rate is the ratio of visitors to your site compared to how many of those visitors are actually buying. Without this all important conversion, the work and money you have spent getting those visitors to your site is wasted. So how do you change the viewer to a customer?

According to Forrester as of August 2007 the average conversion rate in e-commerce is 2.9%. Your target then is to match this or exceed it. Increasing the conversion rate of your online business makes sense in a lot of ways. You’re maximizing your efforts in marketing and making those dollars make more sense for you as well as increasing revenue without spending further marketing dollars or manpower. There are some simple ways to make sure you are doing all you can to maximize your potential in conversions.

First of all, make sure you’re providing great content in the site. I’ve talked a lot about that in earlier blog entries and can’t emphasize enough how important great written content is. Make sure your content is grabbing your visitor’s attention and that it tells them exactly what it is you want them to do immediately. Don’t make them guess. Along the way, think about ways to build customer loyalty – that way those marketing dollars not only get a onetime customer but build a future relationship that keeps bringing the customer back again and again. Some kind of reward for the customer to return usually works – maybe a coupon for a percentage off on their next visit to your site.

In short –

• Write and implement great content for your site
• Grab your visitor/buyers attention and hold it
• Make it easy for them to know exactly what you want them to do on the front page
• Find ways of building your customers loyalty

For more information, please visit http://www.hitwebdesign.com or call 1-866-211-0743.